Changes in Social Services for People with Disabilities in the State of Emergency Instigated by COVID-19 – Results of Preliminary Research

Pavel Zikl, Aneta Marková, Michal Nesládek, Petra Bendová, Ivana Havránková, Adéla Mojžíšová, Radka Prázdná, Zuzana Truhlářová

Changes in Social Services for People with Disabilities in the State of Emergency Instigated by COVID-19 – Results of Preliminary Research

Číslo: 4/2022
Periodikum: Sociální práce

Klíčová slova: social services, COVID-19, disability

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Anotace: OBJECTIVES: The objective of the paper is to present the results of a pilot research project

dealing with the impact of the COVID-19 pandemic on selected types of social services for people
with disabilities (changes in provided services, sources of information, routine in the facilities
and modifications of internal procedures, impact on clients, staff and finance). THEORETICAL
BASE: The theoretical background is constituted by government resolutions, measures, and
recommendations issued by ministries, internal regulations in the social service facilities, and the
results of foreign studies analysing the impact of COVID-19 on social services for people with
disabilities. METHOD: The chosen method was qualitative and the data was collected through
semi-structured interviews. The target group comprised the management of social services
for people with disabilities. OUTCOMES: The article presents the results of the qualitative
content analysis of interviews, which are structured according to the areas defined in the section
“objectives” and they include a discussion aiming at the identification of potential risks, areas
of further research, and limits thereof. SOCIAL WORK IMPLICATIONS: The text provides
social workers with insight into how the selected social services for people with disabilities coped
with the pandemic, into their greatest challenges, and effects of the pandemic on services, clients
and staff.