Support of informal carers for people after a stroke with crowdsourcing and natural language processing

In this work we describe a project called “Research and development of support networks and information systems for informal carers for persons after stroke” producing an information system visible to public as a web portal. It does not provide just simple a set of information but using means of artificial intelligence, text document classification and crowdsourcing further improving its accuracy, it also provides means of effective visualization and navigation over the content made by most by the community itself and personalized on a level of informal carer’s phase of the care-taking timeline.

In can be beneficial for informal carers as it allows to find a content specific to their current situation. This work describes our approach to classification of text documents and its improvement through crowdsourcing. Its goal is to test text documents classifier based on documents similarity measured by N-grams method and to design evaluation and crowdsourcing-based classification improvement mechanism. Interface for crowdsourcing was created using CMS WordPress. In addition to data collection, the purpose of interface is to evaluate classification accuracy, which leads to extension of classifier test data set, thus the classification is more successful.