Damjan Maletič, Justyna Trojanowska, Matjaž Maletič
Identifying the Critical Success Factors for the Introduction of an Asset Management System
Číslo: 1/2025
Periodikum: Quality Innovation Prosperity
DOI: 10.12776/qip.v29i1.2113
Klíčová slova: asset management system; standardization; critical success factors; healthcare; Delphi
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Methodology/Approach: The study is based on a Delphi method with 15 participants from various Slovenian healthcare organisations who validated and defined the most important CSFs.
Findings: The study shows a strong consensus among the experts with regard to specific CSFs in the areas of management and leadership, employee competencies and methods and tools for process improvement.
Research Limitation/Implication: The Delphi study method is based on a selected sample of experts, which could have an impact on the generalizability and replicability of the research.
Originality/Value of paper: This study provides a better understanding of CSFs for the implementation of AMS based on the opinion and consensus of experts holding different positions and professions in healthcare. As this topic has received little attention in healthcare research and practice, this study serves as a preliminary study to stimulate future work in this under-researched area.